On January 23, OKB experienced unexpected price fluctuations. In response, they adjusted risk settings and are working on a strategy to support affected users.
OKX stated, “We understand this situation is unusual and apologize to impacted users. Compensation will be provided to users who experienced losses as a result of abnormal liquidations, including users of flexible loans, margin trading, and multicurrency trading products. A detailed compensation plan will be released in 72 hours.”
Furthermore, the exchange has affirmed its dedication to improving its rules for margin position tiers, enhancing risk management controls, and refining the liquidation mechanism. This is aimed at averting any potential abnormal liquidations in future occurrences.
