Coinbase users face withdrawal obstacles and criticism of the platform’s support system. The recent failure occurred when a user, amidst a KYC process, encountered problems in withdrawing over $150,000 in assets. Despite submitting requisite documentation, the user faced silence from Coinbase, causing an account restriction.
The problem prolonged as unhappy users shared similar stories, highlighting Coinbase’s unresponsive support channels. Despite varying experiences, a consensus emerges regarding insufficient support infrastructure hindering user resolution. Users express concerns over unmet promises of callback appointments and prolonged wait times for KYC resolution.
Criticism extends to Coinbase’s operational advantage, questioning its adequacy as a $60 billion publicly traded entity. Users observed shifting transactions to alternative platforms, casting doubt on Coinbase’s reliability. The absence of direct communication with the KYC department and prolonged resolution timelines increased user frustration, prompting the observation of legal recourse and alternate service providers.
Also Read: Coinbase Faces Technical Problems Amid Surging Crypto Trading
